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frequently asked questions

nightlife sms

How Do Customers Opt-In To My Club Texting Service?

How Can I Promote My Club Texting Service To My Customers?

What Kind Of Messages Can I Send Through Your Service?

What Cellular Carriers Do You Support?

How Do I Access My Club Texting Account and What Software/Hardware Do I Need?

How Long Does It Take Before Subscribers Receive Messages I Send Out?

What Is The Limit Of Messages I Can Send Using Your Service?

How Much Does Your Service Cost?


How Do Customers Opt-In To My Club Texting Service?
When you sign up for a Club Texting account you are assigned a Key Word of your choice.
Most venues use their name as their key word. All your customer has to do is text your key word to the reserved number 25827 (CLUBS) and they are automatically joined to your list. For example, if your key word is VENUEXYZ, your customer texts the word VENUEXYZ to 25827 (CLUBS). Your customer can just as easily opt-out of your list by sending the word STOP to 25827 (CLUBS).

How Can I PromoteMy Club Texting Service To My Customers?
Promoting your Club Texting campaigns costs requires little or no investment on your part. Your campaign message to consumers is simple and can be added to the promotions you are running:
"Join the {YourVenueName} Text List To Find Out About Hot Upcoming Events. Send the Word {YourVenueName} to 25827 (CLUBS) Now!
*This is a free service, however standard text messaging charges by your wireless carrier may apply.

Below are just a few simple ways you can promote and build your Club Texting list:
. Call-To-Action signs within your venue. These can be placed anywhere from plasma screens, bathrooms, the front door, on tables, and even at Point of Sale registers (behind the bar).
. Include your opt-in message on all your promotional items such as event fliers, email campaigns, website, business cards, and magazine & newspaper print ads.
. DJ "shout-outs" instructing customers to join your Club Texting list.

Additionally, you can incentivise your patrons to join your Club Texting list by providing them with a special code for a promotional drink or a free customized ringtone. These promotions can be tailored to your needs.

Click Here For Example Promotional Material

What Kind Of Messages Can I Send Through Your Service?
The majority of messages sent through the Club Texting service is a simple text oriented short message of up to 160 characters. Below are some examples of typical messages.
Bar:
Tonight, Thursday: Porky's, 2 for 1 drink specials, happy hour, 6-9 pm. Show this text at the door. 55 West 21st Street, NYC.

Dance Club:
Sasha and Digweed spinning this Friday night at Crobar. Alex at the door for reduced admission before 12 am, 530 West 28th Street, NYC.

High End Club / Lounge:
Esquire Magazine Spring Issue launch party hosted by Lindsay Lohan tonight at Cain. Sponsored by Tab Energy Drink. Call (212) 555-1212 for table reservations.

Comedy Club:
Godfrey to Perform this Sat night at Gotham Comedy Club. $10 admission and a 1 drink minimum per person. Call (212) 555-1212 and mention this text and get $10 off each ticket.

Live Show:
Coldplay performing at Bowery Ballroom, Saturday June 3rd. Tickets go on sale this Saturday at 10 am. Call 1-800-555-1212 to get your tickets.

Club Texting also supports multimedia messaging such as ringtones, graphics, and MP3s.

What Cellular Carriers Do You Support?
The Club Texting Service can send messages to customers of every US Tier 1 provider (Cingular, Verizon, Sprint, T-Mobile, Nextel, Virgin Mobile, US Cellular, Alltel). Our service is also compatible with most US Tier 2 providers as well.

How Do I Access My Club Texting Account and What Software/Hardware Do I Need?
Club Texting is web-based. When you setup an account All you need to access the Club Texting service is a computer that is connected to the internet and any web browser. There is no special software or hardware to install or purchase.

How Long Does It Take Before Subscribers Receive Messages I Send Out?
Messages are sent instantly within 1-2 minutes of you sending a message.

What Is The Limit Of Messages I Can Send Using Your Service?
There is no limit of how many messages you can send using our service. However, best practices indicate that you should not be sending more than one message per day to your subscriber base. More frequent message sending can result in a very high opt-out rate from your list.

How Much Does Your Service Cost?
Club Texting is affordable and can be setup within 24 hours. With Club Texting you only pay for what you use: so you can spend as little or as much as you want for your campaigns.
For full pricing info please click here to be contacted by one of our sales representatives.
 

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