Broadway Theaters Launch Text Messaging Promotions

SMS continues to proliferate in the most unlikely places. Case in point: the New York Times is reporting that Broadway Theaters have begun implementing text messaging promotions:

Typically you are told to turn off your cellphone before a performance. But at a recent Saturday matinee of “Spring Awakening,” the Broadway musical that garnered eight Tony Awards last week, the audience was told to do just the opposite.

“Win Your Chance to Come Backstage!” said a flier inserted into the Playbill, which encouraged theatergoers to send the text message “bdway spring” to a five-digit number before the end of intermission.

And the customer reaction?

After the show, Becky Mitchell, 18, received a text message that she had won, and she bounded onto the stage with Alyssa Navia, 19, a friend from Boston College, where both are freshmen. “This is my first Broadway show,” said Ms. Mitchell, who wore a rugby shirt and Ugg boots. “This is fantastic.”

Of course, the production company has a lot to gain by offering this type of promotion:

At the performance, 62 people sent text messages, which included their telephone numbers and e-mail addresses, in hopes of winning the contest. All of their information went into a database that will be used to pitch Broadway tickets and other promotions.

In exchange, contestants were sent a ring tone of a popular song in “Spring Awakening” and a photograph from the show to use as wallpaper on their phones. Both of the souvenirs are potential conversation starters with friends, whom the producers think of as would-be ticket buyers.

While not yet on par with response rates for similar promotions at concerts, early results are promising:

About 8.5 percent of audience members have been sending text messages in the 14 contests that the production has done so far, but organizers expect participation to reach 10 percent.

For a similar promotion with a tour of the rock-oriented theatrical production Blue Man Group, an average of 16 percent of audience members sent text messages, Mr. Bazadona said.

In a tour that covered 60 cities in 90 days, about 50,000 people sent text messages. “This means that each night, 16 percent of the house is leaving the theater with Blue Man Group somehow represented on their mobile phone,” Mr. Bazadona said.

Read the entire article @ NYTimes.com (via mocoNews)

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