Take a Cue from Starbucks for Text Message Marketing Success


Coffee and text message marketing are two things Starbucks does very well.

Are you a restaurant owner interested in creating more effective text message marketing campaigns? Look no further than your nearest Starbucks. The coffee giant is known for creating engaging, unique campaigns which never fail to grab the attention of customers. Here are some of the ways the Starbucks team has achieved success with text message marketing, and here are some key lessons other business owners can learn from their example.

Build Engaging Content Campaigns

Sometimes a successful text message marketing campaign isn't about sharing coupons with your audience; it's about engagement. Last summer, Starbucks launched a unique content campaign which used humor and timely texts to promote their popular Frappuccino beverage. The "Frappuccino Fun All Summer Long" campaign featured short messages coupled with hilarious photos, which were sent to customers throughout the summer. Mobile subscribers who opted-in to Frappuccino Fun were treated to a handful of amusing texts monthly. The marketing team at Starbucks relied on engaging content to keep their brand in the forefront of their customers' minds.

Create Text Message Contests

Everyone loves participating in a good contest, especially if the prize is something appealing. In the past, Starbucks has launched a number of text message marketing campaigns related to contests. One good example of a successful contest was their recent promotion which offered a limited number of prizes to lucky mobile subscribers who answered a trivia question correctly. The first hundred people who shared the correct answer received a copy of a popular movie soundtrack, for instance.

Starbucks has also launched contests where participants submitted entries via text message for the chance to win free coffee. Contests like these are beneficial for a couple of reasons. They are a great way to generate buzz about your business and broaden your reach. Contests with prizes that can be redeemed in-store may also help increase foot traffic.

Share Special Promotions

In addition to content-based campaigns and text-to-win contests, Starbucks also distributes promotional offers to their mobile subscribers via text message. A simple text message marketing promotional campaign is easy to create and one of the most effective ways to drive sales. Whether you are offering your mobile subscribers a free cup of coffee or a discount on their next meal purchase, it's likely that many of your customers will be excited to take advantage of your special promotion. After all, it is difficult to resist a good deal - especially when the offer comes from a business that you patronize frequently.


Starbucks focuses on creating engaging, useful text message content for mobile subscribers.

If you are interested in taking your text message marketing efforts up a notch, consider following Starbucks' example. In the past, the popular chain has created engaging content campaigns to connect with customers, offered text-to-win contests, and used texts to deliver special coupons and promotions to their mobile subscribers. By keeping things light and fun and offering something of value to their audience, Starbucks has achieved mobile marketing success. If you are interested in writing your own text message marketing success story, try Club Texting for free today.

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