Text Message Marketing Tenet: Don't Force It


Develop relevant offers that are interesting and appealing to your audience.

Have you ever fallen victim to an aggressive marketing campaign? Maybe you kept receiving calls on your landline from the same company even after you politely indicated you weren't interested; or perhaps a salesperson simply wouldn't leave you alone on a recent trip to the mall. While aggressive marketing tactics may be effective in some cases, businesses using this approach run the risk of frustrating customers. If you are thinking of using text message marketing to reach your audience, it's important that you don't force it. Here are three ways you can respect your customers' boundaries with your mobile marketing efforts.

Share Something Relevant

One of the easiest, most natural ways to get your mobile subscribers' attention is to share relevant offers. A relevant offer won't feel like an aggressive marketing tactic to your customers. It will feel like something special that's been created exclusively for them, a message that they are likely to appreciate and follow up on. If you are interested in building the relevancy of your campaigns, consider grouping your customers by interest or into a category segmented based on basic demographic data. This simple step can help you improve the relevancy of your offers.

Don't Be Aggressive

Congratulations! Your audience has opted in to receive text message communications from your business. Once you have their attention, it may be tempting to share multiple offers in rapid-fire succession to encourage them to take the next step. Unfortunately, sending a series of messages in a short time frame will likely have the opposite effect. Instead of encouraging potential customers to visit your business or make a purchase, this aggressive tactic can cause frustration and drive consumers away. Map out your campaign so that you distribute an initial message that's relevant and interesting, and then focus on timely follow-ups over the course of several days. Bombarding your audience with multiple text messages in a short timeframe can backfire.

Offer Them Options

While it may seem counterintuitive, it's a good idea to offer your mobile subscribers the option of opting out of your text message communications. Providing this option to customers is important for a few reasons. First, it leaves your audience feeling as though they have more control over the conversation with your business. Mobile subscribers can sometimes feel inundated by marketing messages, and giving them the option to opt out can minimize any potential frustration that could come along with text message overload. Adding an opt-out feature to your campaigns will not have negative consequences for your business. If anything, your customers will appreciate your flexibility, and be grateful for the option.


Aggressive mobile marketing can frustrate your target audience.

Nobody likes falling victim to aggressive marketing tactics. Bombarding customers with advertising messages can backfire, so it's important to brainstorm ahead of your campaign. Think about how you can deliver the most relevant offers to your audience and how to appropriately time your messages. It's also a good idea to offer your mobile subscribers the option of opting out. If you are interested in using text message marketing for your business, try Club Texting for free today!

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