Entertainment apps are among the most popular downloads among consumers.
It's no secret that the mobile app market has exploded in recent years. In 2013, Apple announced that there were over a million applications available for download in iTunes. Many of these apps are paid apps and the market is expected to tip the scales at $77 billion by 2017. That's a lot of downloads.
Though many businesses have been developing branded mobile apps in recent years, data suggests that most consumers aren't particularly interested in downloading enterprise applications. The bulk of downloads are for entertainment. This piece of data has important implications for businesses interested in reaching new customers through mobile. Instead of relying solely on a branded application for potential customers to download, a better strategy may be to focus on an integrated approach or scrap the app idea altogether. Here's why many businesses are choosing text marketing after experimenting with mobile apps.
Entertainment Apps Reign Supreme
Recent data suggests that the most popular mobile apps are games. Nearly 22 percent of overall app downloads last year fell under this particular category. Business related mobile apps represented just 9.9 percent of total downloads. While mobile owners are using their devices to engage with businesses, they aren't necessarily doing it through branded mobile apps. Channels like social media and text messaging are popular among consumers interested in connecting with their favorite brands.
Personalized Marketing via Text
One of the reasons why many companies prefer to use text message marketing to reach their audience is because of the personalization factor. Instead of giving users a standard experience such as what they'd get from a mobile app, businesses can craft a text marketing campaign that allows users to opt-in for specific information. Companies have the option of customizing campaigns via geographic location, or tapping into data about subscribers' previous purchases to deliver highly relevant and customized offers. Businesses are realizing that in order to get their message heard above the noise, they need to focus on personalization with their mobile marketing efforts.
Text Messaging Costs Less
Developing a mobile application can be costly for businesses, and the return on the investment may not be worth the money the app costs to create. Many companies are choosing to use text marketing instead of app development because it costs less overall. Text messages are also a reliable means of reaching a large, global audience, whether you're interested in connecting with current clients, potential customers, or your employees.
There are over a million apps available for download today.
In 2015, text messaging as a means of communication will continue to grow in popularity. Companies looking for the best return on their marketing efforts should consider adding text marketing to their advertising toolkit. Campaigns can be personalized easily and texting is an inexpensive and reliable way to reach potential customers. If you are interested in exploring how you can use mobile for your business, shift your focus away from mobile apps and towards text marketing. It's a tried and true approach that works. Get started with your own campaign and try ClubTexting for free today.
Text message marketing can help your business connect with more Millennials.
We've got some big news! Consumers in the 18-34 year age demographic are in love with their smartphones. While this may come as no surprise to companies that are using text message marketing to reach a Millennial audience, some businesses have yet to embrace the power of mobile in 2015. If your company hasn't added mobile to its marketing toolkit, you could be missing out on reaching potential customers. Here are some important things to note about text message marketing and reaching Millennial consumers.
Millennials and Smartphone Usage
The 18-34 year age demographic is a large and growing customer segment. This particular audience is among the most connected consumers in the world. They love their smartphones, and rarely leave home without them, which is why it makes sense for businesses to try and reach this particular audience via mobile marketing. Recent data suggests that a staggering 85 percent of Millennials in the United States own a smartphone. In terms of overall numbers, that's a potential audience of over 66 million people. Companies tapping into the power of mobile to reach this important customer segment are seeing valuable returns on their investment.
Why Text Message Marketing Works
Text messaging has become an increasingly prevalent means of communication over the past decade. Texts are a quick and effective way to send simple messages, and it's usually quicker to text someone than it is to make a phone call. From a business marketing perspective, the fast-paced nature of texts works in a company's favor. 90 percent of texts are read within a few moments of receipt, and mobile users have become more receptive to receiving marketing messages via text as long as they are timely and relevant. It's also worth noting that overall open rates for text messages are close to 100 percent. If you can encourage customers to subscribe to receive your messages, you can be sure that they are opening and reading what you send.
What Kind of Response You Can Expect
It can be challenging to gauge what kind of response you'll get from your text message marketing campaign. It depends on a few factors, including the size of your subscriber list and how many people opt-in to receive communications from your business. While there are some uncertainties, there's a wealth of potential that comes along with using text message marketing to reach a Millennial audience. Not only are you connecting with your audience through a channel that they are using frequently, there's also an opportunity to reach a large number of 18-34 year old consumers.
It's no surprise that Millennials are attached to their smartphones.
While it may come as no surprise that Millennials are using their smartphones and responding to texts, many businesses haven't begun using mobile as a tool to reach this key customer segment. Given the latent potential associated with text message marketing, there's no better time than now to add it to your business advertising toolkit. If you are interested in launching a text message marketing campaign for your business, try ClubTexting for free today!
Text message marketing can help you connect with more customers this year. Photo credits: danielfoster.
You know the old saying, "Don't put all your eggs in one basket." When it comes to marketing, it certainly holds true. While you may be reaching some customers by focusing your marketing efforts on one channel, an integrated marketing strategy can help you attract more patrons to your business this year. If you're already using social media or mobile marketing to reach your target audience, you're off to a good start. Here's how to use the two channels together in order to maximize the impact of your marketing campaigns.
Learn More About Which Social Networks Are Popular with Your Audience
Before you jump into social media, it's important to find out which sites are most popular with your audience. To gather the information you need, you can either talk to your customers informally while they are hanging out at your club or restaurant or conduct a formal customer survey about social networking behaviors. This is an important step in the marketing process. After all, you wouldn't want to waste your time sharing content on a social networking site that's unpopular with your target audience.
Use Social Media for Networking
After you've determined where your customers are spending time online; it's time to get started with social media! Create an account for your business and share some interesting content. Rather than using social networks exclusively for promotional purposes, consider engaging your customers in a dialog. Creating an interesting, fun social media presence will help draw attention to your business. Remember, social media is the new word-of-mouth, so it's important to add some personality to your social networking presence in order to maximize your return.
Get Started with Text Marketing to Share Special Promotions
Social media and text message marketing can complement each other very well if businesses use these channels correctly. Many businesses use social media to not only engage with customers, but to collect important information about their audience. Demographic data such as age, sex, location, and interests collected through your business social media profiles can be used to create more personalized text message marketing campaigns. There's a lot of buzz about personalization in the mobile marketing industry today, and there's a good reason for it. Personalized marketing campaigns help businesses stand out with their target customers. If you are interested in developing a more effective text message marketing effort, taking a look at your businesses' social media profiles can help you personalize your campaigns.
Use social media and text marketing together to broaden your reach with potential customers. Photo credits: peterras.
Taking an integrated approach to your business marketing efforts can help you reach a larger audience. Before you get started with social media, make sure to find out which channels will be the most impactful for your business. Once you've determined which social networks your customers are using most frequently, start engaging with them on these platforms. Use text message marketing to share information about special promotions and complement your social media marketing efforts. If you are interested in launching a text message marketing campaign for your business, try ClubTexting for free today!
Make your club the hottest spot in town this year. Photo credits: whiskeytango.
It's a new year, and it's time to take things up a notch to attract new patrons to your nightclub. Whether you've recently opened your establishment or are simply interested in making some changes to your business to connect with new customers, there are a number of things you can do to fill your nightclub's dance floor in 2015. Here are four approaches you can take to make your business the hottest party spot in town.
Find out What Your Customers Want
The best way to make your business more customer-friendly is to connect with your target audience. Ask your customers what they'd like to see from your business this year. You can conduct an informal or formal market research campaign to collect their feedback. Consider asking about your food and drink menus, music, and general nightclub atmosphere. Use the input you gather from your audience to make improvements to your business in the new year.
Get the Word out on Social Media
If you are interested in attracting a younger audience to your nightclub this year, consider getting started with social media marketing. Social networking is the new word-of-mouth marketing. Spend some time learning more about which social media sites are most popular among your audience, and create a profile. Add links to your social media profiles to your print marketing materials and your menus. This will help you establish a following of existing customers. Use this channel to share special promotions with your customers and engage them in conversation.
Introduce Themed Nights
One way to set your nightclub apart from others nearby is to introduce themed nights. For example, you may want to have a designated ladies night each week where female club goers receive a special discount, or a singles night where those who are unattached can come and mingle. Themed nights can add an element of fun to your establishment, and that element of fun is what's going to help fill up your dance floor this year.
Use Text Marketing to Reach New Customers
Another effective way to connect with a younger audience is through text message marketing. Younger consumers communicate via text message more frequently than traditional phone calls. As consumers have become more connected to their mobile devices, they've become more open minded about connecting with businesses through their smartphones. Consider working with a mobile developer to create a text marketing campaign for your business. If you want to make the most of your first campaign, entice customers to opt-in to receive communications from your business with a special promotion. Develop an offer that potential customers simply cannot refuse, and your business will be booming before you know it.
Pack your dance floor this year by revamping your marketing. Photo credits: kalooz.
If you're interested in getting new customers through the door this year, there are several approaches you can take to accomplish your goals. Consider talking to your customers, embracing social media, introducing themed nights, and exploring text message marketing to reach your audience. Get started with your first text marketing campaign and try Club Texting for free today. New patrons will be filling up your dance floor in no time!
Attract new customers with some fresh marketing campaigns this new year.
The new year is a great opportunity for a fresh start. This is true for both individuals and businesses. If your marketing efforts were less impactful than you'd hoped, it's time to step up your game in 2015. Whether you're interested in reaching a new audience or reconnect with existing customers this year, there are a number of approaches you can take that will help you achieve your business goals. Here are four ways to improve your marketing in 2015.
Revisit Past Campaigns
The best way to create more effective marketing campaigns is to learn from past successes and failures. Take a look back at some of your previous promotions, and spend some time trying to identify common elements. For example, are particular deals more appealing to your customers than others? Did timing play a role in campaign success? Is one marketing channel more impactful than another? Revisiting past efforts is the first step towards developing more effective campaigns this year.
Talk to Your Customers
One of the best ways to find out what your customers want from your business is to ask them. Conducting some formal and informal market research can help improve your marketing efforts this year. Talk to your customers when they visit your business, ask them what types of promotions grab their attention, if there are ways you can improve your food and drink menu, and how you can enhance their experience in 2015. Use the information you gather to map out your marketing plans.
Explore New Channels for Promotion
If your marketing efforts left something to be desired in 2014, it may be worth exploring new channels for promotion. Sometimes it's not your promotions themselves that are the issue; it's that you aren't choosing the best avenues to share information with your customers. This year, consider trying something different like a text message marketing campaign. Well-crafted text campaigns have high open rates and are an effective way to reach your customers.
Pay Attention to the Results
Are you tracking the results of your marketing efforts closely? If not, it's time to start. The best way for you to determine whether a marketing campaign is effective or not is to track the response from your customers. How you track this data depends on the channel you're using to reach your target audience. For example, if you launch an ad campaign online, there are platforms that allow you to monitor your click through rates. Paying attention to the results of your ongoing marketing efforts can help you create better campaigns.
Get people talking about your business in 2015.
It's time to refresh your marketing efforts and reach more customers this year. If you're interested in taking things up a notch in 2015, start by revisiting past efforts, talking to your customers, expanding your marketing horizons via new channels, and paying attention to campaign results. These four steps can help you achieve your business goals this year. Click here to learn more about how you can reach new customers with your marketing campaigns today!
Super Bowl Sunday is a popular time to socialize with friends.
Super Bowl is a big deal in the world of sports. A record-breaking 111 million people tuned in to last year's matchup between the Broncos and the Ravens. Sports fans plan parties at home and search for the best bars and clubs in town to enjoy the game. If you are interested in attracting more patrons to your business for this year's big game, there are a number of approaches you can take. Among the most effective is creating a mass texting campaign to grab the attention of local consumers. Here's how mass texting can make your Super Bowl event a winner.
Raising Awareness about Your Event Quickly
February is approaching fast! New Years is over and the next big social event for many people is the Super Bowl. Many bars and clubs have already begun marketing their businesses leading up to the big game. Potential customers are mapping out their monthly calendars and thinking about their Super Bowl plans. If you feel like you're a little behind with your marketing efforts, a mass texting campaign can help you get ahead of the game again. Long code text marketing campaigns can be set up quickly, and mass texting is an effective way to raise awareness about your business in time for the Super Bowl. Recent data estimates that text messages have a 98 percent open rate. Mass texting represents a huge opportunity for your business.
Sharing Information about Special Promotions
Many bar and club owners choose to run exclusive promotions related to the Super Bowl. Perhaps you're planning to offer customers a discount or your business has a special menu featuring delectable game day appetizers. Consider using mass texting as a channel to share information about any specials you're having in honor of the big game. Many potential customers have a hard time resisting a good deal, and a well-crafted text marketing campaign can help you attract their attention as the Super Bowl approaches.
Ongoing Benefits of Mass Texting
Not only is mass texting an effective way to connect with mobile users before game time, it can also be used as a tool to improve customer loyalty for the long haul. Once potential patrons opt-in to receive communications from your business, you can connect with them over time to share information about promotions, new menu items, etc. Mass texting is a great way to raise awareness about your business and keep customers coming back again and again.
Make this year's Super Bowl Sunday a smash hit at your club or bar.
If you're interested in attracting more customers to your business for the Super Bowl this year, mass texting is an effective way to do it. Long code mass texting campaigns can be created quickly and used to transmit information about special game day promotions your business is offering. Open rates for text campaigns are high, especially when you're providing an enticing incentive for your audience. Text message marketing can also be used to improve customer loyalty over time. If you're interested in launching a mass texting campaign to reach new patrons ahead of game day, try ClubTexting for free!
Text message marketing can be used to share time sensitive information with potential customers.
Many businesses experience success by engaging with consumers through multiple channels. Thanks to technology, the options for connecting with your audience through your marketing efforts are almost endless. But email and texting are two of the most popular ways that brands interact with their customers. If you are interested in taking your marketing efforts up a notch in the coming year, you may want to consider adding these tools business marketing toolkit. Email and text marketing are effective, and if campaigns are done correctly, these particular channels complement each other quite well. Here's how you can create a marketing 1-2 punch with your email and text message marketing efforts.
Email Is One of the Most Trusted Forms of Communication
People have been communicating via email since the Internet's earliest days, so it makes sense that this channel would be among the most trusted forms of communication. Many consumers prefer to interact with brands via email. Recent data suggests that 64 percent of email users report being receptive to business marketing messages in their inboxes, and 50 percent say that they prefer to receive email notifications about special promotions from companies. Despite being a trusted form of communication, it's worth noting that email open rates tend to be low as compared with text message open rates.
Open Rates for Text Messages Are Higher Than Email
One of the biggest benefits of using text message marketing in addition to your email campaigns is that open rates for text messages tend to be much higher than email. If a customer opts in to receive text communications from your business, open rates for messages may be as high as 98 percent. Email open rates average just 20 percent, but that's not to say the channel isn't effective. Think of it this way, if your subscription list has 10000 members; your email has the potential to reach 2000 people. By the same token, you may be able to reach 9800 of those subscribers via text.
Email and Text Message Marketing Are Complementary
Many businesses choose to use email and text message marketing in conjunction with one another because they are complementary tools. The two channels allow for vastly different types of communication. Email can be used as an ongoing tool to share evergreen information about your business in an effort to build customer loyalty, while texts can be used to transmit time sensitive data about things like flash deals, special promotions, and appointment reminders. Email messages don't convey the same sense of urgency that text message communications carry, and the information that you share with your customers will likely vary.
Email is a tried and true means of cultivating ongoing business relationships with customers.
If you're interested in reaching a new audience or improving customer loyalty this year, consider using email and text message marketing to share information with potential patrons. Email is a tried and true form of communication which can be used to build ongoing relationships with your customers, and a well-crafted text message campaign can be used to pique their interest around time-sensitive deals and promotions. Start improving your marketing initiatives for the coming year, and try ClubTexting for free today!
An effective text message marketing campaign can help you reach more customers.
Have you ever opted out of a text message marketing campaign? Chances are you have. Perhaps you opted out of receiving communications from another business because the messages came too frequently, or maybe the content simply wasn't relevant for you. If you are thinking about using text messaging to reach new customers for your business, it's important to learn from others' mistakes in order to increase your conversion rates. Here are three of the most common reasons that consumers reject text message marketing campaigns.
The content isn't relevant or helpful to them
One of the major reasons why potential customers opt out of text message marketing campaigns is because the content simply isn't relevant or helpful. Businesses may make the unfortunate mistake of targeting the wrong audience or excluding incentives from their text campaigns. It's important to remember that consumers are more likely to opt-in to campaigns that provide them with a special discount or incentive in exchange for their subscription. Taking the time to do some research ahead of your campaign can help you effectively target the right audience and come up with an enticing offer that your potential customers simply cannot refuse.
They are receiving too many messages
Message frequency is an important consideration with any text message marketing campaign. If you send too few messages, your campaign may not be as effective as it could be because your brand is unlikely to stand out among potential customers. Alternatively, if you distribute messages too frequently, recipients may become annoyed and choose to opt out of your campaign. A good rule of thumb is to make sure that every message you send creates value for your audience. Sometimes that means getting creative to come up with content that's helpful. Other times it means scaling back a little to exclude content which lacks substance.
The tone is inappropriate
Many potential customers choose to opt out of text message campaigns because of message tone. When it comes to text message marketing, your tone should be professional yet conversational. While you want to keep communications somewhat light, it's a good idea to avoid humor and colloquialisms when addressing potential customers. Coming across as too informal in your communications can cause your audience to reject your text message marketing campaign. Before you launch your campaign, think about how you'd speak with a customer on the phone and use that information as a guideline to develop a more effective text message marketing effort.
Maximize the return of your text message marketing campaigns by paying attention to message relevancy, frequency, and tone.
As with anything else in life, some marketing campaigns are more effective than others. Whether you're just getting started with text message marketing or simply want to improve your conversions, there are a number of things to think about. Potential customers may reject text message marketing campaigns if the content isn't relevant or helpful to them, if messages are sent too frequently, and if the tone is inappropriate. Use this information to help improve conversion rates on your next text marketing effort. If you're interested in reaching new customers via mobile, try ClubTexting for free today!
According to recent research from selz.com, online sales during the first quarter of 2014 were up 13% compared to the same period in 2013, and mobile ecommerce was up an impressive 35%. If anything like that growth happens again this year, 2015 looks set to be a record-breaking year for cyber shopping.
Knowing the numbers and taking advantage of them, however, are two different things. If you’ve never thought about sending a group sms message, or even considered how to go about encouraging people to opt in to a group sms text list, this year is a good time to look into the advantages of doing so. If you want to avoid getting left in the dust during 2015, check out some of these ideas for engaging digital shoppers this year:
1) Dynamic Advertising
Canny fashion retailers are creating marketing campaigns which allow consumers to click through ads to gain access to the latest clothing collections. This may include browsing a brand’s entire catalog, viewing prices and watching embedded videos, but the only limitations to dynamic ads are your imagination. Dynamic clothing catalogs are also capable of automatically updating with new offers, so there’s no need to constantly adjust the interface. You can even include a link within the ads to encourage viewers to sign up for future group sms message alerts. These ads provide consumers with a window on your brand’s ethos, as well as an easy-to-use online shopping option.
Mobile apps are an incredibly powerful tool for retailers, as more and more digital consumers rely on a good app to engage with brands. Good examples in the retail world include Victoria’s Secret, H&M and Kohl’s.
Running a sweepstakes on social media is a good way to keep consumers engaged in between shopping. Most people check their social media almost as often as they check their text messages; used in tandem with sending group sms messages to those who have opted in, a sweepstakes can keep the conversation going long after people have stopped thinking about your products. Plus, it’ll encourage more people to sign up for future group SMS message alerts. After all, who doesn’t want free stuff or big discounts?
4) Gift Guides
Online gift guides work brilliantly as a supplement to catalogs because so many people use their mobile devices to browse products prior to shopping. An attractive gift guide is one of the better uses of the oft-maligned QR code, so consider adding a QR code to your print ads, sending customers directly to a gift guide.
5) Content-Powered Commerce
Forrester Research coined the phrase ‘Two-Site Syndrome’ to describe a tendency for brands to use one site for engaging content - videos, industry information etc - and another to host the product catalog. The trouble with this approach is that it creates a disjointed user experience. So while it might seem easier to split your marketing content from your commercial interface, it’s better in the long run to create an integrated, one-site solution, where social media and blog posts serve the function of driving consumers to your catalog.
6) Geo-Targeting Technology
A retailer may wish to connect their online presence with their physical location via location-targeting tactics such as offering time-limited discount deals directly to mobile devices the moment it enters a retail store, or to customers who live (or travel) within a certain distance of the retailer. You can even send SMS to groups of people with the same shopping habits as soon as they find themselves nearby. Used in conjunction with mobile coupons and other text messaging strategies, geo-targeting promises to be one of the most powerful tools in the marketers arsenal this year.
Recruitment marketplace Emprego Ligado has been helping Brazilians find employment by the million, all thanks to the explosion in cellphone usage across Latin America. Backed since 2012 by a number of high profile investors, the firm has just won Series A funding from a new rash of venture capitalists. The funding - to the tune of $7 million - will be used for continental expansion.
If Brazil is anything to go by, Emprego Ligado’s expansion across the region will prove fruitful. Founder Jacob Rosnbloom claims to have created more than 2 million interview opportunities for blue-collar workers during 2014; 18% of them were offered a job the first day they signed up. Even more crucially in a country where long commutes are commonplace, he has helped jobseekers find work closer to home (within an average of two and a half miles, according to Rosenbloom). The proximity of worker to workplace is helping companies and employees cut thousands in costs.
The international expansion of Emprego Ligado is not indicative of a major shift in the company’s model, which asks users to upload resumes and filter job opportunities via text message. The process takes just a few minutes. By opening the recruitment process to citizens for whom the only connectivity tech they possess is a feature phone, Emprego Ligado has increased potential job matches ten fold.
Rosenbloom is almost as passionate about his role in reducing commute times as he is helping people find jobs in the first place. “People will spend over 3 hours a day in traffic to get to the downtown area for work,” says Rosenbloom. His idea was to enable people to find work closer to home so they can “spend more time with their families, be more productive at work and stay longer in their jobs.”
By turning text messaging into a recruitment tool, Emprego Ligado has contributed to Latin America’s employment boom. In Brazil - where only 7.5% of the population has a data plan - such growth wouldn’t be possible without SMS. Millions of nationals have found gainful employment using the platform, and as they expand across Latin America, millions more hope to do the same.
The holidays are a great time to connect with customers. Photo credit: mgkmphotography
The holiday season is here and consumers are flocking to local malls, stores, and restaurants to find the perfect gifts for their loved ones. They are also relying on their phones more frequently to seek out the best possible deals nearby. As mobile has become a more prevalent communication tool, consumers have become accustomed to communicating with businesses via this important channel. If you haven't begun exploring mobile marketing to reach your customers, your company could be missing out. Here are three ways your business can use group texting to attract the attention of your target audience this holiday season.
Share Information about Special Events
The holiday season is a popular time for special events. Many establishments host an annual holiday party or have a New Year's Eve bash complete with a champagne toast at midnight. If your business is hosting a special event this holiday season, group texting can be a great way to get the word out to potential attendees. Whether you're interested in connecting with previous customers or reaching an entirely new audience, text message marketing can help you get people talking about your upcoming holiday party or New Year's bash. Partner with a mobile developer for your group texting campaign. There's still time to get the party started this season!
Transmit Exclusive Offers
Are you running any promotional campaigns during the holiday season? If so, group texting can be used to transmit exclusive offers to potential customers. Consumers are on the lookout for deals right now, so chances are they will be more open to receiving communications from your business. This is especially true if you're offering something that adds value for them. For example, if you're a restaurant owner that's interested in increasing your foot traffic, you may want to offer potential customers a free holiday-themed beverage in the spirit of the season. Group texting is a great way to share information about your holiday promotions.
Say Thank You and Send a Greeting
The holiday season is a time to be joyful and thankful. It's a great time of year to send your existing customers a friendly greeting and tell them how much you appreciate their ongoing business. Group texting can help you build customer loyalty during the holiday season and beyond. If you're interested in doing something nice for your repeat customers, a friendly greeting and thank you note is a wonderful gesture. You could even sweeten the deal by using group texting to provide them with a special discount to thank them for their business.
Add group texting to your marketing toolkit this holiday season. Photo credit: highwaysagency
Potential customers are open to communicating with businesses via their mobile devices. This is especially true during the holiday season because everyone is on the lookout for a good deal. If you're interested in using group texting to reach your audience, there are multiple approaches you can take. Consider sharing information about special events, transmitting exclusive offers, and thanking repeat customers for their business this holiday season. Try ClubTexting for free today to connect with your customers.
Author Bio: Jess Shepard is a content writer who enjoys researching and writing about marketing, small business, and entrepreneurship.
Text message marketing is a great way to reach potential car buyers. Photo Credit: Ian Sand
A recent study sheds new light on the most effective marketing channels for auto dealers interested in reaching more customers. For years, digital marketers have been buzzing about social media. Auto dealerships have been using sites like Facebook and Twitter in an attempt to reach potential buyers. But as it turns out, only 1 percent of consumers are influenced by social media when it comes to their vehicle purchases. This figure is slightly higher among Millennials, with 5 percent reporting that major social networks played a role in the car buying process. If you are an auto dealer that's interested in connecting with consumers, recent data suggests that mobile might be the way to go. Here are three ways you can use text message marketing to reach your customers.
Be Conversational with Your Text Message Marketing
One of the most important things to remember when it comes to text message marketing is that texting should be viewed as a conversation, rather than just an advertising medium. For example, if you are interested in reaching new customers, you may consider working with a mobile developer to create a texting campaign that asks a question. Depending on what types of deals you're offering, the following could work well, "We're offering a special discount on the 2015 Hyundai Elantra. Are you interested in learning more? Text YES to 123-456-7890 for additional information." Avoiding marketing speak and approaching text message marketing as a conversation can help you increase customer interest.
Set up Service Reminders for Existing Customers
Text message marketing can also be used as a handy tool for customers that have purchased vehicles from you previously. Some auto dealers are using mobile to send maintenance reminders to existing customers. For example, if a customer's vehicle is due for an oil change or tire rotation, they'll receive a text that asks if they're interested in scheduling an appointment. This approach to text message marketing works well because it adds value for your audience. It can also help you attract new business to your service department. It's a win-win for both your customers and your dealership.
Use Texts as a Tool to Disseminate Important Information
Another way auto dealers can create value for the customer with text message marketing is by disseminating important information via mobile. Customers might subscribe to your list to receive vehicle recall notices, helpful tips for driving in inclement weather, and updates about any special offers at your dealership. Again, this is an effective approach because you're providing your audience with valuable information. If you're interested in connecting with customers who've purchased cars from your dealership in the past, this text message marketing strategy can help you accomplish your goal.
Auto dealers have changed their approach to marketing as technology has advanced. Photo credit: Kevin White
There are a number of ways you can use text message marketing to reach car buyers. Whether you're interested in exploring mobile to pique the interest of new customers or making connections with previous buyers, a well-crafted text message campaign can help you reach your audience. What are you waiting for? Try ClubTexting for free and start connecting with your target customers today!
Author Bio: Jess Shepard is a content writer who enjoys researching and writing about marketing, small business, and entrepreneurship.
Text message marketing is an effective way to improve customer loyalty. Photo credit: Bantam10
Effective text message marketing is both an art and a science. It's all about grabbing the attention of potential customers with engaging, well-timed messages. If done well, text marketing can help you connect with a broader audience and build brand loyalty over time. One of the most effective approaches to text message marketing is communicating with repeat customers to keep them coming back to your business over time. If you are interested in using text messaging as a tool to improve customer loyalty, here's what you need to know.
Text Message Loyalty Programs Add Value
According to recent data, 90% of customers who participated in a mobile loyalty program felt that it was valuable, and two-thirds of those involved purchased something as a direct result of a text promotion they received. The bottom line is that well-crafted mobile loyalty programs truly add value for customers. They can also help drive sales for your business. If you are thinking about using text message marketing to engage with repeat customers, it's a win-win from both a customer and business perspective.
Messages Can Easily be Personalized
One of the emerging trends in mobile marketing is personalization. The idea is that potential customers will be more likely to take direct action if a marketing communication is highly relevant to them. Differently businesses choose to customize campaigns in different ways. Some may rely on location data to deliver messages that are geographically relevant, others might focus on timing.
A key benefit of a mobile loyalty program is that text message marketing communications can be personalized fairly easily based on key metrics like location and purchase history. Many businesses choose to customize their text communications using data about past purchases. For example, if a customer comes into your restaurant frequently and orders the same appetizer, you might consider sending them a text that offers a free app with their next meal purchase. Tailoring your text message marketing campaigns to your audience can help increase their effectiveness, and keep your customers coming back for more.
Text marketing programs are valuable for businesses and customers. Photo credit: Cubmundo
Spread the Word About Your Text Message Marketing Program
If you are interested using text message marketing to transmit relevant offers to repeat customers, it's important to spread the word about your program. Advertise your text message marketing initiative prominently via popular social networking sites, on your website, and in-store. Raising awareness about your program will increase customer sign-ups. Alternatively, you can also choose to reach your customers via mass text to encourage them to enroll in your loyalty program.
Text message marketing can serve multiple purposes for your business. Not only can you use texting as a tool to reach a new audience, you can also use it to cultivate connections with your existing customers. Many businesses are building customer loyalty and driving sales with well-crafted text messages directed at repeat customers. If you're interested in exploring text message marketing for your business, there's no better time than now to get started. Try ClubTexting for free today - you won't be disappointed!
Author Bio: Jess Shepard is a writer who enjoys researching and writing about marketing, small business, and entrepreneurship.
Many of your customers will be out celebrating on New Year's Eve.
It's hard to believe that 2014 is already coming to a close. With New Year's Eve just around the corner, many business owners have begun developing creative strategies to reach potential customers on the evening of December 31st. After all, it is one of the most popular nights out of the year. If your restaurant or club is hosting a special event in honor of the holiday, you may want to consider adding texting to your New Year's Eve marketing toolkit. Here are four reasons text marketing is an effective channel for your upcoming promotions.
New Year's Eve is one of the Most Popular Nights Out of the Year
Visit any major city or small town on New Year's Eve night, and you'll notice that the local establishments are packed with patrons decked out in their finest attire. The sheer amount of people out on the town represents an important opportunity for business owners. Chances are good that potential customers will be checking their phones frequently to see where their friends are hanging out. A well-crafted text promotion can help you connect with all these people directly.
Potential Patrons are on the Move
Restaurants and clubs can count on their customers being out and about on New Year's Eve. While some may have purchased tickets for events in advance, many others will be hopping from place to place meeting up with different groups of friends. A text campaign can help you connect with potential customers while they're on the go. Well-timed promotions could entice them to make their next stop at your establishment.
Your Customers are Texting
Just four short years ago, approximately 60% of smartphone users sent and received texts. Today, over 81% of smartphone users communicate via text message. If you're interested in attracting the attention of younger customers, the numbers are even more promising. In recent years, the average number of texts sent and received has been climbing steadily. Potential customers in the 18-24 age demographic send and receive an average of 2,022 and 1,831 texts each month, respectively. Their older peers in the 25-34 demographic send approximately 1,130 and receive 1,110. These numbers represent a key opportunity for businesses interested in reaching younger audiences on New Year's Eve.
Open Rates for Text Campaigns are Impressive
If you're investing in a marketing campaign, you want to be sure that you're getting a good return. Text marketing provides one of the best returns in the business. Open rates for text messages are close to 100 percent, whereas average email open rates are only about 22 percent. When customers opt-in to receive text communications from your business, you can feel confident that they're getting your message.
Connect with potential patrons via text message this New Year's Eve.
Text marketing should be a key component of your marketing toolkit this New Year's Eve. The fast-paced nature of the evening aligns perfectly with a well-crafted text campaign. Your customers will be on the move, checking their phones and communicating via text frequently, and they'll be looking for fun places to spend their evening. If you want to connect with new customers over the upcoming holiday, try ClubTexting for free!
Author Bio: Jess Shepard is a content writer who enjoys researching and writing about marketing, small business, and entrepreneurship.
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Banks are using mobile and text messaging more frequently to reach new customers.
Business owners are always looking for ways to make their customers' lives easier. Exceptional service is what keeps companies in business. In recent years, banks and credit unions have been exploring digital channels to share important information with their customers, reach a broader audience, and make banking even more convenient. If you're in the financial services industry and you've been thinking about how you can use mobile to enhance your customer service, there are a number of approaches you can take. Here are three ways banks can use texting services to connect with their customers.
Sharing Time-Sensitive Notifications
The financial industry moves fast, and sometimes customers have trouble keeping up. Text message notifications can serve as a useful tool for banking customers who are interested in receiving up-to-the-minute information about their account. Banks can partner with texting services to convey important pieces of data to their customers. For example, if there are any suspicious transactions on an account, texts can be used to notify account holders quickly. Instant notification can be also be used as a money management tool. Account holders could opt-in to receive notifications about low account balances, overdraft transfers, or information about upcoming credit card payments.
Making Banking More Convenient
As texting has become more prevalent over the past decade, more banks and credit unions have been using it as a tool to make banking more convenient for their customers. Banks pair up with communications providers to create an intuitive system that makes sense for users. Account holders who sign up for text message banking can text codes to a designated phone number in order to take specific actions. For example, a text banking service might allow customers to check their balances, review recent account activity, schedule credit card payments, search through transactions, and find ATM locations nearby. Many accountholders prefer the convenience of text banking because it enables them to easily manage their personal finances while on the go.
Marketing Products and Services
Whether you're interested in reaching new customers or sharing information about products and services with your existing audience, text message marketing can help you accomplish your goals. Consider working with a communications provider to develop a location-based text marketing effort to connect with potential customers. For example, you may want to use geo-location technology to target mobile users at nearby ATM locations with well-crafted messages. Including information about why your products and services would be valuable to them will increase opt-in rates for your campaign. Maybe your bank offers free checking, an industry-leading rate on savings accounts, or exclusive benefits for new members. Conveying the benefits of banking with you via text message marketing will help convert potential customers into loyal ones.
Many mobile users enjoy the convenience of interacting with their bank while on the go.
If you're in the financial services industry and you've been thinking of exploring mobile to reach a broader audience and improve your customer service, a texting service can help you accomplish your goals. Texting can be used to share time-sensitive alerts, make banking more convenient, and convey information about relevant products or services to customers. What are you waiting for? Try ClubTexting for free, and start reaching a broader audience today.
Author Bio: Jess Shepard is a content writer who enjoys researching and writing about marketing, small business, and entrepreneurship.
Text marketing is a great way to get the party started at your bar.
You've got an incredible music lineup and an impressive array of beers on tap at your bar, now all you need are more customers! Whether you're a bar owner that's recently established their first business or you're simply interested in driving more foot traffic to your business, text marketing is a great way to connect with a young audience.
The proof is in the numbers. According to recent data, 91% of mobile users in the 18-34 age demographic use their devices to send and receive text messages. Open rates for text messages hover around 99%. By comparison, average email open rates are around 33%. The bottom line is that texting is an effective way your customers. Here are three ways your business can use text marketing to increase your patronage.
Share information about special events
Does your bar have any upcoming events on the calendar? Maybe you have a monthly ladies' night or you've got a special performer on the schedule in the near future. Text marketing is a great way to get the word out to potential customers about these exclusive events. Work with a communications provider to create a campaign to help increase your foot traffic on special nights.
Incentivize your marketing
One of the challenges that many businesses face with their mobile marketing efforts is getting customers to opt-in to receive communications from their establishment. If you are interested in increasing your mobile subscriptions, you may want to consider offering an incentive for those who choose to opt-in. For example, if you're trying to increase patronage during slower lunch time hours, sharing an offer for a free appetizer or discounted meal might help drive more traffic to your business. Alternatively, if you're trying to get more customers through the door at night, you may want to text them an offer for a free drink. Providing a little incentive can help increase your campaign opt-in rates, and give your text marketing efforts a boost.
Pay attention to timing
Close to 90% of text messages are opened within three minutes of receipt. If you are planning to use text marketing for your business, spend some time thinking about timing. Consider how timing relates to your campaign goals. For example, if you are hoping to attract customers for happy hour, you'll want to schedule your campaign accordingly. Most people are leaving work at 5PM, so you may want to entice the commuter crowd with a well-timed offer just before they head out the door at 4:45PM. Timing is a critical component of any effective text marketing effort. Effective scheduling can help you attract the right crowd at the right time.
Timing is everything when it comes to text marketing campaigns.
Text message marketing is a great way to connect with younger consumers and drive traffic to your business. Bars can use texting to share information about special events, entice potential customers with unique offers, and increase their patronage. The key is to create a well-timed campaign that will reach your target customers at the perfect moment. If you're interested in exploring text message marketing for your business, try ClubTexting for free today.
By now, you may have heard that mobile marketing is the way to go if you want to reach customers anywhere in the most reliable way possible. After all, 98 percent of text messages are opened by the recipient. But how do you use keywords to get customers to sign up for your mobile list? What are keywords, anyway?
Keywords are a great way to get customers to join your loyalty programs.
What is a Keyword?
A keyword is a short word or phrase, which may include numbers, that customers text to opt-in to a mobile list. For example, 'Text FLOWERS to 25827 to join our text messaging list' is an example of an advertisement using the keyword "FLOWERS." That would be a good keyword for a florist.
How Do Keywords Work?
Customers text your keyword to the specified short code to join your contact list. They then receive a legally required automated response that thanks them for joining and tells them how to opt out if they no longer want to receive messages. Keywords usually identify a product, service, business or action. Businesses use them to entice customers to opt in to loyalty programs and special mobile offers. You can have as many keywords as you like.
What are the Benefits of Using Keywords in SMS Marketing?
Keywords offer customers a way to immediately engage with your brand when they see your advertisements. Use them on billboards, flyers and in commercials. Put them on your website and post about them on social media by incorporating them into branded graphics and videos.
Some businesses choose to have multiple keywords because it helps them break customers down into specific groups for more targeted advertisements. Keywords also provide the ability to track traditional advertising campaigns.
What Makes a Good Keyword?
Not all keywords are good ones. Combinations of letters and numbers are difficult to remember and should be avoided, if possible. Single words are best because some customers may add a space between multi-word keywords.
You can use multiple keywords to segment users by different campaigns and interests.
You'll also want to keep the following pointers in mind when selecting your keywords:
• Keep keywords as short as possible. Stick to words or phrases that are 10 letters or fewer, and the shorter they are, the better.
• Ditch the special characters. While it may look fun to throw in a dollar sign or asterisk, it's more work for the user because he or she will have to switch from the letters to the numbers. Make it as easy as possible for customers to type in your keyword.
• Try your keywords on different phones to see if the word or phrase gets autocorrected to something else. This may be a problem for brand, product or program names that are not made up of common words and phrases. If your keyword gets autocorrected, consider choosing a more common phrase or purchasing the autocorrected keywords as well.
Now you know what keywords are, how they work and how to choose a good one. Want to give it a whirl? Try ClubTexting for free.
Text message marketing is a great way to connect with customers.
Texting is big business. Recent data estimates that US mobile users in the 18 to 24 age demographic send an average of 67 text messages per day. Text message marketing represents an important opportunity for brands interested in reaching younger audiences. If you're thinking of adding texting to your enterprise marketing toolkit, there are several approaches you can take to develop an effective campaign. Here are five tips for making your next text message marketing campaign a success.
Create an Offer They Cannot Refuse
Few people can resist a good deal. If you want to improve foot traffic to your business, consider developing an offer that your customers simply cannot refuse. For example, you may want to offer returning customers a free drink or appetizer or exclusive VIP privileges for an evening. Take a look at past print and social media campaigns to determine which deals were most appealing to customers, and use that information to develop offers for upcoming text campaigns.
Make It a Limited Time Offer
Another effective way to get a good return on your text message marketing efforts is to create a sense of urgency for your customers. Consider putting a time table on your offer to improve campaign conversions. Making your offer valid for one night or one weekend only will entice more customers to take advantage of the good deal.
Craft a Clear Call to Action
Providing an attractive limited time offer may not be enough to get customers through the door. It's also important to have an effective call to action for your text message marketing campaign. A call to action provides customers with directions on how to take advantage of the deal your business is providing. Examples of effective calls to action might include, "Show this offer to your server to redeem your free drink" or "Present this deal at the door for VIP access."
Present your customers with a text message offer they cannot refuse.
Provide Your Business Name
While it may seem like a simple step, clarifying that the text message is from your brand is an important part of the process. Provide your business name in the first message to your customers to eliminate any possible confusion. This serves two purposes. Not only does it clarify things for your target audience, it also helps minimize any possible frustration among your customers. Always keep in mind that there are few things more frustrating than receiving an anonymous text message from a business.
If you're interested in driving foot traffic to your business, text message marketing is a great way to do it. Whether you're just launching your first campaign or you have considerable experience using mobile marketing to reach your customers, there are a few steps you can take to make your next text message marketing effort more effective. Creating an offer your customers can't refuse, making it a limited time deal, writing an effective call to action, and clarifying that the message they're receiving is from your brand can help improve your campaign conversions. Try ClubTexting for free to connect with more customers today!
Businesses are using text marketing to make connections with customers.
Smartphones have revolutionized the way people communicate. Not only have they made it easier for people to connect with friends and family on the go, they've also changed the way that consumers interact with businesses. If you are a business owner that's interested in building relationships with your customers, text marketing is a great way to accomplish your goals. Text campaigns are versatile, easy to implement, and highly effective. Here's why text marketing campaigns are a guaranteed read, along with some key takeaways for business owners interested in mobile.
Cell phone ownership is increasing
It's no secret that cell phone ownership is increasing. A decade ago, only 65 percent of US adults owned smartphones. In ten years that figure has soared to a whopping 91 percent. Data suggests that cell phone adoption rates are increasing not only in the US, but among international consumers as well. This is good news for business owners who are interested in reaching a broad range of global mobile users.
People are texting more frequently
Many people prefer the efficiency of text messages as a communication tool. Sending a text is faster and easier than making a phone call, so it isn't a surprise that texting has become more popular in recent years. According to 2013 data, 81 percent of mobile owners use their phones to text, an increase of nearly 20 percent over the span of four years. As communicating via text has become more prevalent, consumers have begun interacting with businesses more frequently via this channel.
Customers are using mobile coupons
The key to any good text message marketing campaign is getting potential subscribers to opt-in to receive communications from your business. Recent data suggests that mobile coupon redemption rates have improved in recent years, which signals an increase in opt-ins for companies using text marketing to reach their customers. If you can entice potential subscribers to opt-in for your text communications, the possibilities are endless for your business.
Open rates are high
One of the biggest benefits of text marketing campaigns are the phenomenal open rates. Companies that use text messaging to reach their subscribers enjoy up to a 98 percent rate of receipt. For comparison's sake, email marketers report an average open rate of just 22 percent. With open rates soaring close to 100 percent, there is significant potential for businesses interested in communicating with customers via text message. There's arguably no better way to engage with your audience and build customer loyalty over time.
Open rates are impressive for text marketing campaigns.
Many businesses are exploring text marketing as a way of reaching their target customers. As cell phone ownership has increased globally, people have begun communicating via text message more frequently. Consumers are also using mobile coupons more often, signaling an uptick in subscriber opt-in rates, and open rates for text messages are nearly 100 percent. Text marketing represents an important opportunity for companies interested in engaging with customers. If you're interested in staying connected with your audience, try ClubTexting for free today.
An effective call to action can help make your text marketing campaign a success.
Open rates for text message marketing campaigns hovered around 98 percent in 2014. If your company hasn't starting using text marketing to connect with customers, you could be missing out on an important opportunity. Here are a few tips for businesses that are interested in getting started with text message marketing and here's why having an effective call to action is a critical step towards campaign success.
Crafting a successful campaign starts with an opt-in
The first step towards crafting a successful text message marketing effort is getting potential subscribers to opt-in to receive communications from your business. Businesses need to provide customers with an opt-in option in accordance with anti-spam regulations. The most common question among companies that are just getting started with text marketing is: how do I get my customers to opt in? There are a few different approaches you can take.
Crafting effective calls to action
Whether you're new to text marketing and you want to grow your subscriber list or you're a veteran text marketer that's simply interested in increasing customer opt-ins, an enticing call to action is the key to success. As you're thinking about your call to action, it's important to remember that consumers are inundated with marketing messages via email, mail, and the Internet. In order to get potential subscribers to opt-in for text communications, the language you use in your call to action needs to be irresistible and convey value. Here are some examples of effective calls to action that you can use as inspiration.
Potential subscribers are more likely to opt-in if your call to action is compelling.
Good CTAs create a sense of urgency
A limited-time opt-in offer creates a sense of urgency. Setting a designated amount of time for a deal can increase the likelihood that potential subscribers will opt-in to receive communications from your company. For example, a business might use the following limited-time call to action in order to increase their subscription rates.
- Text "okay" to 123-456-7890 within the next 24 hours to receive a special deal.
- Text "yes" to 123-456-7890 by midnight to receive an instant 30% discount.
Effective CTAs offer unique benefits to customers
The best calls to action offer unique benefits like discounts, coupons, or free products and services for customers who opt-in. After all, it's incredibly difficult to resist a good deal! Examples of calls to action that offer special benefits for customers include the following.
- Send a text to 123-456-7890 to receive a 15% off discount for preferred customers.
- Text "yes" to 123-456-7890 for your exclusive Black Friday discount.
Keep calls to action clear and concise
You have limited time to make a connection with a potential subscriber. To increase your opt-in rates, it's important to keep your calls to action concise. Providing simple instructions and illustrating benefits clearly can help improve your business campaigns.
Text marketing is an effective way to reach new customers. If you're thinking about adding text messages to your business marketing toolkit, there are a few important things to remember. First, your goal is to get customers to opt-in. To do this, you need to create compelling calls to action that entice customers to participate in your campaign. Creating urgency and providing benefits can help increase your opt-in rates. To learn more about why text marketing is so effective, see this blog post from ClubTexting.com.
Jess Shepard is a content writer who enjoys researching and writing about marketing, small business, and entrepreneurship.